Its Just Wings - Gainesville
Scott Gregory This is for Chilis, Not Just Wings!
I used the App to order curbside. I arrived at the time it was estimated to be ready. I received a text just as I was pulling up saying my order was ready. I checked in using the text link. I waited about 10 minutes and checked in in the App. A young lady looked out and saw me sitting outside but didnt come out, so I thought maybe it wasnt ready. After another 10 minutes, I went in and saw my order sitting on a shelf. Im sure it was cold by now. The young lady came up after I was standing there a few minutes and asked if I had a to go order. I told her yes, its right there in the shelf and Ive been waiting 20 plus minutes. She asked if I wanted it remade. I said Yes! She could tell I was very irritated. She took the food back and a manager came out. I explained my situation. He told me they were remaking it. I showed him the two check ins I had done. He then said the system must be malfunctioning. He offered a free dessert for my trouble which I gladly accepted. The manager was very friendly and helpful.
The food came out after another 10 minutes. It was warm. The food was good. The molten lava dessert was fabulous.
It took a lot longer than planned but everything turned out good.





