1 /5 Tanja: We had a very disappointing dining experience due to poor service. Definitely not return!
We had a 7:45 PM outdoor seating reservation, arrived early at 6:30 PM, and reminded the host that we were celebrating a birthday, asking if an earlier table might be available. We waited at the bar for drinks after 30 minutes waited we asked if we could dine there, but were told it was not allowed. However, we later saw many other guests dining at the bar, which made the situation even more frustrating.
In total, we waited over an hour and were seated around 7:40 PM, not outdoors even though we had reservations for outdoor.
After being seated, the server took our order but then disappeared for the rest of the meal. We had to ask another server for a to-go box and the dessert menu. Even though we clearly mentioned that we were there to celebrate a birthday, we received no acknowledgment at all, while we saw other birthday tables being congratulated as soon as they were seated and having photos taken at the end of their meals.
Overall, the food was excellent. We had Polpo Fichi e Basilico as an appetizer the octopus was very fresh and for the mains we ordered Gnocchi Porcini Gamberi e Tartufo, Paccheri Vodka & Scampi, and a vegan pasta. All were delicious. However, the service was extremely disappointing, If you’re celebrating a birthday or special occasion, I would recommend choosing a restaurant with better service.